On the contrary, questions related to renewal and booking management of loans, as well as, questions about personal information do not be answered. If you have a complex question about bibliographic issues, it will be sent to the faculty's libraries. It is important for you tu know that you will not receive an immediate answer.
The aim of this new service is to stablish a communication system between users and the library in real time, assuring privacy and security.
This service can be used by anyone, even if the person does not belong to the ULL community.
If you need more information about this service, you can browse the following link:http://www.bbtk.ull.es/view/institucional/bbtk/Chat/es