How to save a file on the computers available in the reading rooms?

If you want to keep your own work on one of the personal computers of the CLABE equipment*, you can 

either send it by email through a web service you like or save it on a USB Flash Drive.

If you choose the latter option, please follow the step-by-step instructions described below:

Once your document is properly saved and closed, a folder named 'Documents' will come up right away
by default. Remember that your work can be stored both physically with the help of memory devices and virtually by means of your email. Otherwise, your files will be deleted when you log off the system. 
Then, click on the icon "Subir un nivel". 

Now click on the 'usb' folder you will find displayed on the next window.

And finally, choose whichever folder you like! 

Also, you can type a name for your document in the 'File Name' box and then choose the type of format you prefer. For example, those text documents created with word processing softwares such as StarOffice and Microsoft Word will be saved under the extension sxw and doc respectively. In the case of flat texts, the 
common label is txt.

Please note that the current version of the operating system does not recognise all types of flash drives, 
so you will have to format your device.

*CLABE stands for Clientes Ligeros para el Acceso a la Biblioteca Electrónica, the network of computers provided by the library.

Which is my user's number and password as a member of the ULL?

It is the same number you usually use in other services of the ULL (virtual classroom, e-mail, "Sede Electrónica",...):

user: alu0000000000
password: NNNN1111 (four capital letters followed by 4 numbers)

How can I contact the library through its website?

In the library website you have different ways to contact us:

• You can ask us whatever you want (blue square), both from the online chat and from the form we have designed to receive your questions. We promise to answer back as soon as possible.
• You can also send your claims, complaints, suggestions and congratulations through the website (yellow square). This is a central service available to the whole university. We will answer back in no more than 20 days, and silence procedure will not apply. 
• If you fill in the satisfaction survey (red square), we will know how to improve our services to adapt them to your necessities. Answer the questions will not take you more than 2 minutes and it will be of great help for us.

How can I book a carrel?

To work in group assignments, you can book a carrel from:

• The library webpage   www.bbtk.ull.es > Servicios (Services)  > Reserva de salas (Room reservation).
• Each library’s blog in which these rooms are offered. 
• Directly from the following webpage: http://reservas.bbtk.ull.es/.

In order to book a carrel, you have to identify yourself as an ULL user with your NIU and password.

Before booking a carrel, you should look at the policies for using these rooms in the library webpage.

Do you know what EDUROAM is?

Eduroam (EDUcational ROAMing) is an international initiative which aims at the creation of a single online roaming site. Its objective consists in making possible for users, who move to another institution, to have a virtual working site with Internet connection, and to have access to the services and resources of their  institution of origin , also allowing the user to  access to the services and resources from the institution in which they are currently studying.

For more information, look at the website of the STIC service of the ULL.

In the following video, EDUROAM is easily explained. You can find it  in the website of CI2 Competencias Informáticas e Informacionales (Computer and Information Competences)

What is CDU?

CDU is the abbreviation of "Clasificación Decimal Universal" (Universal Decimal Classification). It is a system that encodes the topic of a certain work with numbers, and that is generally used in the organization of the shelves in most of the universities in the world.

What should I know about the new version of PuntoQ in order to start using it?

The new version of PuntoQ is very easy to use. You will have access to any information resource that the BULL offers. Not only you will find information about the database and online magazines that the previous version had but also you will find information about our catalogue.

The aim of this new service is to provide a similar use as a leading Internet search engine like Google. Please, watch this informative video in which we explain some of its basic aspects in relation to how it works.

It is important for you to know that the previous access to PuntoQ will be available until the end of the course

• From The ULL
• From off-campus

You will have enough time to save all the information you kept in the previous version of the platform.