What should I know about the new version of PuntoQ in order to start using it?

The new version of PuntoQ is very easy to use. You will have access to any information resource that the BULL offers. Not only you will find information about the database and online magazines that the previous version had but also you will find information about our catalogue.

The aim of this new service is to provide a similar use as a leading Internet search engine like Google. Please, watch this informative video in which we explain some of its basic aspects in relation to how it works.

It is important for you to know that the previous access to PuntoQ will be available until the end of the course

• From The ULL
• From off-campus

You will have enough time to save all the information you kept in the previous version of the platform.

Can I have access to the primary resources of the library when I am off-campus?

   Go to PuntoQ and click Para acceder desde fuera de ULL, pulse aquí. (Click here in order to access to the ULL from off-campus). You have to login using your ID code and your password if you are currently a University of La Laguna , staff or faculty member. 

Students have to use their alu code and the password: User: alu0100021963 password: MMMM1234.

Are all the documents appeared at the database in the library?

No. You have to check on the  catalogue, after looking for the item on the database. If you cannot find it, you have to go to Interlibrary loan service.

In the case that you have made the search with PuntoQ, you might receive a message similar to this one:

Full Text: Full text is unable

Paper size: Check the library's catalogue

Interlibrary Loan: Request the item at GTbib-SOD

Why can't I get a full text document that I found at PuntoQ?

The results that you find at PuntoQ are database contents based on your search. However, the ULL does not provide access to the full text of every document. For this reason, if the ULL have two articles that belong to the same magazine, one published in 2001 and the other published in 2010, and we can have access to the full text of the more recent one, we wont be able to access to the full text of the other article.This can occur because the ULL have only provided the full text access of articles from 2005 up to now.

How do I conect to a database when I am off-campus?

At the library home page (http://www.bbtk.ull.es), click Digital library (biblioteca digital) or PuntoQ. Then,  click “In order to access off-campus click here ” (para acceder desde fuera de la ULL, pulse aquí).

You have to identificate yourself. If you are a student member of the ULL, you have to introduce the alu code and the password. For example: 
User (Usuario): alu0100056987 
password(Contraseña): LOUL1297

At Punto Q, you have to click “Browse e-resource” (Buscar recurso-e) and write the name of the database you want to browse.