Can I have access to the primary resources of the library when I am off-campus?

   Go to PuntoQ and click Para acceder desde fuera de ULL, pulse aquí. (Click here in order to access to the ULL from off-campus). You have to login using your ID code and your password if you are currently a University of La Laguna , staff or faculty member. 

Students have to use their alu code and the password: User: alu0100021963 password: MMMM1234.

Who can help me if I don't know how to use or find E-resources?

You have to find  the personal stuff of the library and ask them where is the librarian in charge. This person will help you to find what you need and he or she also will inform you about the different services that the BULL offers.

If you want, you can send us an email: puntoq@ull.es

If you want more accurate information, please, see our course offers at this page: http://www.bbtk.ull.es/view/institucional/bbtk/Formacion/es

Are all the documents appeared at the database in the library?

No. You have to check on the  catalogue, after looking for the item on the database. If you cannot find it, you have to go to Interlibrary loan service.

In the case that you have made the search with PuntoQ, you might receive a message similar to this one:

Full Text: Full text is unable

Paper size: Check the library's catalogue

Interlibrary Loan: Request the item at GTbib-SOD

How do I conect to a database when I am off-campus?

At the library home page (http://www.bbtk.ull.es), click Digital library (biblioteca digital) or PuntoQ. Then,  click “In order to access off-campus click here ” (para acceder desde fuera de la ULL, pulse aquí).

You have to identificate yourself. If you are a student member of the ULL, you have to introduce the alu code and the password. For example: 
User (Usuario): alu0100056987 
password(Contraseña): LOUL1297

At Punto Q, you have to click “Browse e-resource” (Buscar recurso-e) and write the name of the database you want to browse.

What is PuntoQ?

PuntoQ is the University Library gateway to good quality academic information obtained via library catalogues, databases, and e-journals. Users are allowed to link directly to the full text of the e-resources suscribed by the University. The easiest way to access PuntoQ is by clicking on the icon at the Library home page or under Biblioteca digital > PuntoQ