Why bound newspapers are not allowed to be photocopied?

Bound newspapers cannot be photocopied because they would be damaged during the process of photocopying due to its size.

What is the meaning of s.n. in a bibliographic register?

S. n. means "without editor". As a consequence, it is used when the editor of the book is unknown. 

What is an "autoridad"?

"Autoridad" is a name of a person or entity used to designate  this specific person or identity  always in the same way.

Can I have access to the primary resources of the library when I am off-campus?

   Go to PuntoQ and click Para acceder desde fuera de ULL, pulse aquí. (Click here in order to access to the ULL from off-campus). You have to login using your ID code and your password if you are currently a University of La Laguna , staff or faculty member. 

Students have to use their alu code and the password: User: alu0100021963 password: MMMM1234.

Does the library offer training courses?

The BULL offers a wide variety of training courses. Please, see them browsing this link: Competencias en Información (Information abilities).

Why does a book is available in the catalogue but I cannot find it on the shelves?

 There would be different reasons:

• There is someone who is using it at this precisely moment.
• It has not been put on the shelves yet.
• It has been lost and we have not realised about it yet.

In any case, you have to ask the library stuff.

Who can help me if I don't know how to use or find E-resources?

You have to find  the personal stuff of the library and ask them where is the librarian in charge. This person will help you to find what you need and he or she also will inform you about the different services that the BULL offers.

If you want, you can send us an email: puntoq@ull.es

If you want more accurate information, please, see our course offers at this page: http://www.bbtk.ull.es/view/institucional/bbtk/Formacion/es