How can I contact the library through its website?

In the library website you have different ways to contact us:

• You can ask us whatever you want (blue square), both from the online chat and from the form we have designed to receive your questions. We promise to answer back as soon as possible.
• You can also send your claims, complaints, suggestions and congratulations through the website (yellow square). This is a central service available to the whole university. We will answer back in no more than 20 days, and silence procedure will not apply. 
• If you fill in the satisfaction survey (red square), we will know how to improve our services to adapt them to your necessities. Answer the questions will not take you more than 2 minutes and it will be of great help for us.

How can I book a carrel?

To work in group assignments, you can book a carrel from:

• The library webpage   www.bbtk.ull.es > Servicios (Services)  > Reserva de salas (Room reservation).
• Each library’s blog in which these rooms are offered. 
• Directly from the following webpage: http://reservas.bbtk.ull.es/.

In order to book a carrel, you have to identify yourself as an ULL user with your NIU and password.

Before booking a carrel, you should look at the policies for using these rooms in the library webpage.

Do you know what EDUROAM is?

Eduroam (EDUcational ROAMing) is an international initiative which aims at the creation of a single online roaming site. Its objective consists in making possible for users, who move to another institution, to have a virtual working site with Internet connection, and to have access to the services and resources of their  institution of origin , also allowing the user to  access to the services and resources from the institution in which they are currently studying.

For more information, look at the website of the STIC service of the ULL.

In the following video, EDUROAM is easily explained. You can find it  in the website of CI2 Competencias Informáticas e Informacionales (Computer and Information Competences)