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Showing posts with label Enquiries. Show all posts
Showing posts with label Enquiries. Show all posts

Wednesday, February 24, 2016

Do you know what our service SEA is about?


SEA is a shipping service of periodicals' articles in our newspapers and periodicals library, aiming to help the users to get the documents they need.

It is a free service aimed at those University community members who have an ULL e-mail (@ull.es or @ull.edu.es)

You will need to register to make use of this service filling this form.

SEA provides digitized copies of scientific magazines' articles in paper form in the newspapers and        periodicals library. However, newspaper articles, chapters of books or thesis, magazines' complete          editions (among others) will not be supplied. Also, available digitalized articles are not provided through        our PuntoQ website.






Thursday, February 27, 2014

How can I contact the library through its website?




In the library website you have different ways to contact us:

  • You can ask us whatever you want (blue square), both from the online chat and from the form we have designed to receive your questions. We promise to answer back as soon as possible.
  • You can also send your claims, complaints, suggestions and congratulations through the website (yellow square). This is a central service available to the whole university. We will answer back in no more than 20 days, and silence procedure will not apply. 
  • If you fill in the satisfaction survey (red square), we will know how to improve our services to adapt them to your necessities. Answer the questions will not take you more than 2 minutes and it will be of great help for us.