Do you know what our service SEA is about?

SEA is a shipping service of periodicals' articles in our newspapers and periodicals library, aiming to help the users to get the documents they need.

It is a free service aimed at those University community members who have an ULL e-mail (@ull.es or @ull.edu.es)

You will need to register to make use of this service filling this form.

SEA provides digitized copies of scientific magazines' articles in paper form in the newspapers and        periodicals library. However, newspaper articles, chapters of books or thesis, magazines' complete          editions (among others) will not be supplied. Also, available digitalized articles are not provided through        our PuntoQ website.

More information

How to save a file on the computers available in the reading rooms?

If you want to keep your own work on one of the personal computers of the CLABE equipment*, you can 

either send it by email through a web service you like or save it on a USB Flash Drive.

If you choose the latter option, please follow the step-by-step instructions described below:

Once your document is properly saved and closed, a folder named 'Documents' will come up right away
by default. Remember that your work can be stored both physically with the help of memory devices and virtually by means of your email. Otherwise, your files will be deleted when you log off the system. 
Then, click on the icon "Subir un nivel". 

Now click on the 'usb' folder you will find displayed on the next window.

And finally, choose whichever folder you like! 

Also, you can type a name for your document in the 'File Name' box and then choose the type of format you prefer. For example, those text documents created with word processing softwares such as StarOffice and Microsoft Word will be saved under the extension sxw and doc respectively. In the case of flat texts, the 
common label is txt.

Please note that the current version of the operating system does not recognise all types of flash drives, 
so you will have to format your device.

*CLABE stands for Clientes Ligeros para el Acceso a la Biblioteca Electrónica, the network of computers provided by the library.

Which is my user's number and password as a member of the ULL?

It is the same number you usually use in other services of the ULL (virtual classroom, e-mail, "Sede Electrónica",...):

user: alu0000000000
password: NNNN1111 (four capital letters followed by 4 numbers)

How can I contact the library through its website?

In the library website you have different ways to contact us:

• You can ask us whatever you want (blue square), both from the online chat and from the form we have designed to receive your questions. We promise to answer back as soon as possible.
• You can also send your claims, complaints, suggestions and congratulations through the website (yellow square). This is a central service available to the whole university. We will answer back in no more than 20 days, and silence procedure will not apply. 
• If you fill in the satisfaction survey (red square), we will know how to improve our services to adapt them to your necessities. Answer the questions will not take you more than 2 minutes and it will be of great help for us.

How can I book a carrel?

To work in group assignments, you can book a carrel from:

• The library webpage   www.bbtk.ull.es > Servicios (Services)  > Reserva de salas (Room reservation).
• Each library’s blog in which these rooms are offered. 
• Directly from the following webpage: http://reservas.bbtk.ull.es/.

In order to book a carrel, you have to identify yourself as an ULL user with your NIU and password.

Before booking a carrel, you should look at the policies for using these rooms in the library webpage.

Do you know what EDUROAM is?

Eduroam (EDUcational ROAMing) is an international initiative which aims at the creation of a single online roaming site. Its objective consists in making possible for users, who move to another institution, to have a virtual working site with Internet connection, and to have access to the services and resources of their  institution of origin , also allowing the user to  access to the services and resources from the institution in which they are currently studying.

For more information, look at the website of the STIC service of the ULL.

In the following video, EDUROAM is easily explained. You can find it  in the website of CI2 Competencias Informáticas e Informacionales (Computer and Information Competences)

What is CDU?

CDU is the abbreviation of "Clasificación Decimal Universal" (Universal Decimal Classification). It is a system that encodes the topic of a certain work with numbers, and that is generally used in the organization of the shelves in most of the universities in the world.

What should I know about the new version of PuntoQ in order to start using it?

The new version of PuntoQ is very easy to use. You will have access to any information resource that the BULL offers. Not only you will find information about the database and online magazines that the previous version had but also you will find information about our catalogue.

The aim of this new service is to provide a similar use as a leading Internet search engine like Google. Please, watch this informative video in which we explain some of its basic aspects in relation to how it works.

It is important for you to know that the previous access to PuntoQ will be available until the end of the course

• From The ULL
• From off-campus

You will have enough time to save all the information you kept in the previous version of the platform.

Does the library open at nights and on weekends?

No, but the study rooms do. Please, check which study rooms are open and their opening hours.

May I get a reader card without being a ULL member?

Yes. To do so, you have to fill an application form for external users available in every desk of all ULL libraries.  Also, you have to submit a petition giving the reason of your request, together with a reference written by a teacher or a ULL PAS worker and a recent photograph.

Alumni ULL’s partners (Alumni Association and Amigos de la ULL) can use the lending service by showing the University card to which they are entitled due to their status as partners.

I am not a ULL member. Can I consult the library collection?

The library is open to everybody. Most of the items of the collection has free access and can be consulted in the reading rooms by anyone. However, you will need an external user card to take a book with you out of the library. Other entities’ members can enjoy the same privileges that the rest of the ULL community due to an agreement established with the ULL. (As long as they have their reader card.)

Are all the books of a particular author located altogether in one single library?

No.  It is possible to find several works of the same author in different ULL libraries, and then it is necessary to consult the Main Catalogue (catálogo general) to locate them.

What is a carrel?

The ULL library (BULL) makes available to its users (students, faculty and research staff) and, sometimes to external users, offices that allow working in group, teaching and research.

The use of these rooms is processed by an online booking system. External users have to contact the BULL (at the counter or by phone) to book a carrel.

How can I know the amount of books by a particular author a ULL library has?

What you have to do is to click the tab "Subcatálogos disponibles" (available sub-catalogues) and choose the library you are interested in and then browse the field "autor" (author).

Do libraries hold books of all subjects?

There are libraries where you may find books that do not belong to their main study area. For example, the Maths and Physics libraries could hold works related to the field of literature. However, the amount of works does not represent the entire collection of books at your disposal, so please go to a special library that provides further information on the subject you are interested in.

Why are books available at the catalogue but missing from the shelves?

There are departments of certain faculties that house some books because they are still in the process of being brought together to their respective libraries. Some others, however, are kept by halls of residence, institutes and study centres due to their frequent use. 

Why are some books inaccessible to users?

Reading rooms house some books that cannot be taken out of the library for conservation reasons, particularly special editions that are no longer available on the market. Because these works are not organized by subjects, their access to the public would be of little help. 

Since when does the BULL have the "BOE"?

The BULL has the whole BOE’s collection printed in the Biblioteca General y de Humanidades. In any way, you will find the whole BOE collection available here: www.boe.es

Special Collection: What it is and where to find it

‘Special Collection’ is the name given to the bibliographic works held at the Biblioteca General y de Humanidades, which is divided into other smaller collections listed below:

1. Fondo de Referencia (Reference Collection)

2. Fondo de Canarias (Canary Collection)

3. Fondo Antiguo (Old Collection)

4. Fondo de Biblioteconomía y Documentación (Science Library and Documentation)

5. Cartoteca y Mediateca (Picture, Map and Multimedia Library)

6. Fondo de Investigación y Legados (Reseach and Legacy Collection)

If you wish to consult any item, please search the catalogue for information about its location. Note that the label “Fondos Especiales” is followed by the specific collection of the book you are interested in. 

Where is the Canadian Studies Centre located?

It is located on the ground floor of the Information Sciences Faculty Building.